SHIPPING POLICY
FREE SHIPPING ON ALL PRODUCTS!!
From our warehouse floor to your door! Freight, residential delivery, lift gate service, delivery notification. Receive all this with our Standard Shipping to any address in the continental United States on all orders.
Free Shipping!! (OK, let’s be honest here…..It is not really free, it is included in the price, but hey, the "FREE SHIPPING" tagline, just sounds a heck of a lot better than, "Kinda Free Shipping, that you're really paying for, but the price is still really good") That’s just not quite as catchy of a tagline…...
Shipping Area
We ship to the Continental States in USA. Except we do not ship to California, Alaska, or Hawaii.
Shipping Time
1. Order Processing Time
All orders are processed between 24-48 business hours. During the holiday season, due to extremely high volume, it may take 48-72 business hours to process orders. If you need order processing in express way, we have this optional service, you may choose the service for the extra charge.
2. Shipping Information Verification
If you place your order by credit card and your shipping address has been verified, it will be processed between 24-72 business hours. For wire transfer, cashier check or money order payment orders, we will ship your order on the day the fund is cleared into our account. If you place your order by credit card and your shipping address and billing address is different, we may ask you to fill out an authorization form and send back to us. Your order may not be shipped until we receive your signed authorization.
3. Shipping Transit Time
Large items are shipped via Truck Freight and may be delivered within 7-10 business days. Delivery time for some items may be longer. The total time to receive your order can be approximately 1-2 weeks or longer during busy times of the year. Order early if you have specific date requirement.
***Please note that any shipping time stated on our website or given by customer service representatives are ESTIMATES only. We will make every effort to make sure you receive your order in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, weather, holidays or incorrect/insufficient delivery information. Also, please remember that these crates are delivered by big trucks, so if you live in "B.F.E." out in the middle of nowhere and the driver does not feel comfortable getting his big semi to your house or it’s just not a smart idea or plain impossible, then you might have to help out a little and either meet them somewhere or you can always pick it up from the terminal.
Shipping Company
Most products will be put in a steel crate and shipped by trucking company directly to your home or business. It will be shipped by professional LTL trucking company (UPS Freight, FedEx Freight, SAIA Freight, Daylight Freight, R&L Freight, Roadrunner Freight etc.). Carrier driver will contact the customer to arrange delivery appointment with contact information provided.